Blog: Labor

Nichole Byrne Lau and "at will" employment

People get fired from jobs all the time - the company isn't doing well and has to have layoffs, the person isn't doing a very good job, there's personality conflicts, or whatever. A lot of workers are "at will" employees, meaning they can be let go for any reason at any time. But I'd bet if you asked most people, they'd believe that the employer has to at least have some decent reason, and if the reason is egregious enough, the employee could sue. After all, people sue for age discrimination, or racial discrimination, or if they are fired for reporting sexual harassment. And sometimes the employee is right, and sometimes the employer is right, but hey, at least a worker can challenge if the reason crosses the line.

But the categories I mentioned, like race and sex and age discrimination, are specifically protected under federal law. What if you got fired because you asked your employer why the people at your company weren't being paid as much as people at another company? Or if you inquired as to why the company didn't seem to be depositing as much money into your 401(k) as they had promised? Or if you talked to your fellow employees about concerns you had, and were fired because you were asking too many questions? I bet most people would say you should be able to challenge that, and if you were otherwise a model employee, the company would be wrong.

Unfortunately, you don't have any recourse if you are fired for asking questions. That is, unless you have a union, which fights for protection against this sort of abuse. My friend Nichole Byrne Lau worked for Wiliamsburg Charter School in New York City. Her students loved her and her boss gave her a glowing review. However, in May she started asking why the 401(k) deposits didn't seem to match what was promised, and why teachers at the school, despite working more hours than public school teachers, were being paid less.

Employees ask questions about compensation all the time - asking their bosses for raises, or asking their companies' HR departments about 401(k) errors. But apparently Williamsburg Charter School's business model is based on paying teachers less than they are worth and less than they could get elsewhere, and trying to keep them from finding out about it, because the moment Nichole talked with a few fellow teachers about these concerns, the school fired her. Even worse, when the Daily News called, the principal claimed that "[Nichole] hates children. She's a racist," a smear completely refuted by both her students and her evaluations, and which he later stopped making once more newspapers started calling.

For more details and links to the many articles in the press today about this issue, see Edwize's great summary.

The popular press is rife with negative statements about unions, like the claim that they make it hard to fire bad people, for example. When I started going to policy forums and met people involved with unions, I asked them to please articulate good, concrete reaasons why the union makes things better. Here's an easy one: someone shouldn't be fired just because she asks questions the bosses would rather not hear.

Update: Mikebot sent this link to New York State at-will employment law:

Q: Can an employee be fired without due cause?

A: Yes. New York State is an "employment-at-will," state. Without a contract restricting termination (such as a collective bargaining agreement) an employer has the right to discharge an employee at any time for any reason. This also protects the employee's right to resign. An employer may fire an employee for "no reason" - or even for a reason that might seem arbitrary and unfair -- and the employee is equally free to quit at any time without being required to explain or defend that decision.

According to that page, exceptions include "discrimination based on race, creed, national origin, age, handicap, gender or marital status"; "political or recreational activities outside of work, for legal use of consumable products outside of work, or for membership in a union"; and for making a complaint about the labor law to the employer or to the government. But trying to organize a union (not what Nichole was doing, by the way), or asking questions about compensation, are among the countless other unfair reasons absent from this list.

posted on Jun 28, 2006 2:38 pm (comment)

Elevator pitches for all

For half a century, liberals were ascendant in American politics. Americans generally accepted with large majorities that it made sense for government to try to solve problems, and that society ought to help those less fortunate. This is "American consensus" described by Rick Perlstein, that was eroded by conservatives starting with Barry Goldwater.

Because of this consensus, many organizations on the left, such as labor unions, have become overly accustomed to taking their value for granted. Just as we don't go around talking every day about why, say, jobs are a good thing - of course jobs are good - people in the labor movement know they are useful, but it's been a long time since they have practiced articulating this.

Problem is, conservatives have spent decades chipping away at these basic assumptions, and now we can no longer take them for granted. And while a majority of Americans still believe that labor unions are a good thing, and believe that Roe v. Wade should be upheld, and believe that unemployment insurance is important and everyone should have health care which is too expensive and the rich don't pay their fair share, we've gotten out of practice at justifying these things. So gradually, bit by bit, fewer people believe the labor unions do good tihngs for society as a whole, and those who believe it have stopped knowing exactly why in a tangible way.

A few days ago I was at an event with two employees of the UFT, New York's teachers' union, and a well-known labor blogger. And I asked, "tell me in a few sentences, why the UFT is good for society - not just for teachers but something the public should support?" I happen to think the UFT is very valuable, but I wanted them to tell me why.

Nobody could concisely answer my question. After talking about it for a few minutes, they came up with some terrific examples. It's not that good answers don't exist. They do. The UFT does some great things. They're coming up with innovative ways to improve education, and they make sure conditions are good for teachers to be at their best. But it's not enough to be right. You have to be able to say why.

I think that every employee of the UFT, and every teacher, ought to be able to repeat in ten seconds or less the core message of why the UFT is good. And every member of the TWU should be able to do the same, and every member of an environmental organization, and every campaign finance reformer, and every member of any group.

In business, this is called an elevator pitch. If you're stuck in an elevator with a potential investor, can you make your case in 30 seconds or less? If an entrepreneur doesn't have one, they'll get laughed out of the room. Every established business has a mission statement, and a good business has a good mission statement. Google's is "organize the world's information and make it universally accessible and useful." That's punchy, and best of all, I just recited it by heart. When every Googler, or even every supporter of Google, can quote their memorable mission from heart, it spreads.

Someone said to me recently that in DC, many progressive groups still take the attitude that they shouldn't be "corporate," and doing things the way the business world does would be too "corporate." The sooner we can eliminate that destructive attitude, the better. Articulating one's own value proposition is one of many lessons progressive groups need to learn, and the sooner the better.

posted on Mar 16, 2006 5:07 pm (comment)

The strike: it's all about PR

During the recent transit strike, a great many liberals, myself included, said and wrote things against the TWU. Many other liberals expressed extreme frustration that their ideological brethren were so unwilling to stand up to "the man".

I'm all in favor of workers being valued. I also worry about blind knee-jerk reactions on either side, whether blaming unions for all the problems in labor relations, or insisting on unquestioning support for any strike no matter how justified.

Everyone should be able to agree, though, that the union clearly blew it. Whether justified or unjustified, they did a terrible job selling the strike to the public, and public perception is what mattered most.

The press constantly called it an "illegal" strike. They reported that the union was asking for a 27 percent raise, or 8 percent a year for 3 years (the math doesn't quite add up, but it's close). They reported that the union was asking for a retirement age of 50. The union says these demands were just bargaining stances, necessary to counterbalance equally outrageous demands from the MTA, but it doesn't matter. They got reported, without adequate context, and the union did a poor job countering the misinformation. New Yorkers saw the numbers, raises and retirement ages far, far better than they themselves enjoy, and saw the union as greedy.

The strike wasn't about the raises or the retirement age - before the strike, they had already resolved those points. But what was the strike about? Few people knew. Even union members didn't know. One AP photo showed a worker picketing with a sign reading "Rider & Worker Safety First." But the strike wasn't about safety. One union member interviewed on television, asked why he was striking, started talking about Iraq and teachers. But the strike wasn't about those things either.

Striking is indeed the only real weapon unions have. But it's quite a blunt instrument. That's why it is vital to choose targets carefully. The Daily News reported that the union had prepared for the strike by securing a $5 million loan, setting up a command center outside union headquarters, and naming alternate officers in case the real officers were in jail or otherwise unavailable. They had prepared their own operation for a strike, but hadn't developed a clear message, or prepared the press or public. One can't help feeling that they were eager to strike - maybe too eager. Maybe that's not true, but they failed to dispel that impression. If they had spent months hammering away at a single message, they could have ensured the press reported their true grievances and the public knew it, whatever it was.

Through a combination of factors, winning many of the most important battles, a globalizing economy, an apathetic public, technological and economic change, and unfriendly labor laws, most unions are dying. And calling a strike, one that severely inconveniences millions without laying adequate groundwork in message and PR, is not only bad for the TWU, it's bad for every other effort to organize and improve the lives of workers.

posted on Dec 24, 2005 1:10 pm (1 comment)

The TWU is on the wrong side of history

The Transport Workers Union Local 100, New York City's subway and bus union, called a strike today, crippling New York's transportation infrastructure. I think unions are generally very valuable; however, the TWU is making unreasonable demands and is fighting the inevitable and natural development of the economy.

In the past, unions filled a necessary role. Without them, workers had excessively dangerous conditions, long hours, a bad environment, no health care, and other market failures that inevitably arise when a small number of economic actors (the companies) with more access to information (other workers' salaries) negotiate with numerous individuals who have less information and less market power. These imbalances continue, such as in the service sector where employees still often are forced to work unpaid overtime (such as at Wal-Mart) and have no health care (such as at Wal-Mart).

But the TWU isn't fighting these problems. The TWU, instead, is representing a group of well paid public employees doing a job that is increasingly unnecessary as technology allows for greater automation, but fighting to preserve that job at very high wages.

Transport workers are paid almost as much as police officers and firemen, and more than teachers, yet the job requires less skill than all three. The TWU is asking for 8 percent raises every year, which is ridiculous. Private companies rarely give raises anymore, only salary adjustments upon promotion. Now it's true that a worker trained in driving a subway train can't easily jump to a competing company to get a better salary, but they aren't underpaid and are getting pay increases to keep up with inflation. The TWU also wants to keep a retirement age of 55 when hardly anyone in the private sector gets to retire at 55. 55 isn't as old as it used to be, and given longer lifespans, the low retirement age is forcing the city to pay pensions for a very long time.

For years, the MTA has been trying to reduce the number of token booth agents and conductors. Many activists want to keep these people for safety. And I definitely feel better having someone in the stations late at night. However, the station agents won't get out of their booth and intercede in the event of a problem, so closed circuit TV and a better police presence in stations or just in the surorunding neighborhoods would solve the problem much better. Conductors also may be able to help with evacuations in an emergency, but they won't intercede in any sort of violent confrontation on the train.

PATH gets along fine without agents in the stations, and WMATA and BART don't need two people running each train. As I wrote previously, I don't believe wage growth is going to continue at a high enough rate to sustain the kind of prosperity we expect. It already isn't doing so today. The only way we will continue to enjoy increases in the quality of life is for costs to come down. And automation of repetitive tasks, like selling subway tickets or driving subway trains, is one big area we can save on costs. Such automation has already yielded savings in manufacturing, shipping, and countless other sectors, which has made high qualities of life available to many people of much lower incomes than was ever possible before.

I sound like a conservative when I read the above paragraph. I differ from conservatives in that I don't blindly believe the market will take care of everything. The workers who no longer get jobs running subway trains could end up in fulfilling, creative, and financially rewarding pursuits, or they could end up in other, boring, even more repetitive, and much lower paying service jobs. Our public policy choices will determine which future we see. But hiring more generations of transit workers at high rates of pay to fill jobs no longer necessary is simply subsidizing the old economic models for a few at the expense of everyone else, and putting cities at a greater cost disadvantage relative to suburbs.

posted on Dec 20, 2005 10:00 pm (1 comment)

21st century brain drain

One of the biggest factors in the United States' success, particularly in the second half of the twentieth century, was its scientists and its universities. The most talented people from around the world, particularly from India, Iran, and the countries of east Asia, came to the US for college and graduate programs, then went on to make significant discoveries or form the backbone of successful and innovative companies.

The brain drain is slowing regardless, as India and China in particular foster public policy to nurture their native scientists without sending them permanently overseas. But as Richard Florida writes, we are doing a lot to hasten the loss of one of our greatest assets, thanks in particular to the Bush Administration.

The altered flow of talent is already beginning to show signs of crimping the scientific process. "We can't hold scientific meetings here [in the United States] anymore because foreign scientists can't get visas," a top oceanographer at the University of California at San Diego recently told me. The same is true of graduate students, the people who do the legwork of scientific research and are the source of many powerful ideas. The graduate students I have taught at several major universities -- Ohio State, Harvard, MIT, Carnegie Mellon -- have always been among the first to point out the benefits of studying and doing research in the United States. But their impressions have changed dramatically over the past year. They now complain of being hounded by the immigration agencies as potential threats to security, and that America is abandoning its standing as an open society. Many are thinking of leaving for foreign schools, and they tell me that their friends and colleagues back home are no longer interested in coming to the United States for their education but are actively seeking out universities in Canada, Europe, and elsewhere.
Richard Florida also wrote a fantastic book, The Rise of the Creative Class. It investigates why certain cities (like San Francisco) are economically successful while others (like Pittsburgh) struggle even though they have a labor pool, industry, infrastructure, and other classic economic necessities. He identified three primary factors: high tech, "street-level" culture like jazz cafes and comedy clubs, and tolerance of diversity, particularly of gays. In the Washington Monthly article, he continues:
Recently my colleague Irene Tinagli of Carnegie Mellon and I have applied the same analysis to northern Europe, and the findings are startling. The playing field is much more level than you might think. Sweden tops the United States on this measure, with Finland, the Netherlands, and Denmark close behind. The United Kingdom and Belgium are also doing well. And most of these countries, especially Ireland, are becoming more creatively competitive at a faster rate than the United States.

Though the data are not as perfect at the metropolitan level, other cities are also beating us for fresh new talent, diversity, and brainpower. Vancouver and Toronto are set to take off: Both city-regions have a higher concentration of immigrants than New York, Miami, or Los Angeles. So too are Sydney and Melbourne. As creative centers, they would rank alongside Washington, D.C. and New York City. Many of these places also offer such further inducements as spectacular waterfronts, beautiful countryside, and great outdoor life. They're safe. They're rarely at war. These cities are becoming the global equivalents of Boston or San Francisco, transforming themselves from small, obscure places to creative hotbeds that draw talent from all over--including your city and mine.

However we might screw up the federal budget or the tax code, we can eventually fix it. It takes a lot longer to build the demographics necessary for innovative research and entrepreneurship. I don't begrudge other countries their opportunities to have some high tech success as well. But if we stop being a good place to come earn a graduate degree and start a business, the next economic boom might completely bypass America.

posted on Feb 20, 2004 7:19 pm (comment)

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