Blog: FCC

Maybe it's the criticism Verizon has been getting on blogs, in the press, from academics, and in Congress for its anticompetitive behavior. Maybe it's pressure from activist groups like Save the Internet. Maybe it's the upcoming spectrum auction, where the FCC implemented some (but not enough) rules to encourage mobile competition, and Verizon sees the writing on the wall. Maybe it's because they refused to launch the iPhone on their network, and instead Apple ended up with an exclusive with AT&T. Maybe it's Google's recent announcement of their open Android platform.

Whatever the reason, yesterday Verizon—the most control-freak-ish of mobile carriers, the one that cripples phones to disable WiFi or Bluetooth or anything that might compete with their high-priced service add-ons, the one that refused to give NARAL SMS access, whose BREW system locks out all but the deepest-pocketed developers—that same Verizon Wireless yesterday announced that it will open up its network to any phone, the "cellular Carterfone" Tim Wu has been advocating.

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We've all sat in a hot, stuffy room, uncomfortable, and know the amazing feeling of a brief gust of wind blowing fresh air into the room, cutting through the muggy feel just briefly before subsiding, leaving us craving more. Last night's Democratic debate felt that way. CNN opened a window - brief, limited, controlled - but they opened it, and the refreshing feel of the outside air tasted so delicious.

I had the opportunity to attend last night's South Carolina Democratic debate in person. The room looked and felt like any other produced, managed television event. The candidates started out rehearsed, giving their prepared sound bites in response to each question. But the questions were real, as were the questioners, and as the debate went on, the candidates changed. Not radically, but they began to respond more directly to the questions. They started talking to the questioners. They resisted when Anderson Cooper tried to force them to discuss trivialities like whether they have chartered campaign planes instead of the real issues of global warming. While of the campaign videos followed tired old campaign commercial patterns, a few were funny and felt genuine.

Television still dominates politics and candidates still speak in a way that will play on TV. Last night was one debate, but cable news continues to fill tens of thousands of hours with content controlled by a small group of journalists. Still, last night, we could see a glimmer of a better way where candidates speak to citizens. Briefly, a gust of fresh air was swirling through that large auditorium. The Internet is blowing this fresh air through the rooms of our politics, our economy, and our culture. Anyone can blog, or sell their own t-shirts, or release their own music.

To some, however, this open economy is scary and dangerous. How can we know which books are good without Barnes and Noble to select them? How can we avoid buying shoddy jewelry or fake silver without the controls retailers have in place? And what will happen to a civilized centrist political consensus when just anyone gets to speak their opinions? To some, the gust of air is chilly and brings in the salty smell of the sea and a whiff of garbage. Maybe conditioned air is best. Maybe we should leave it to the professional HVAC technicians to manage our air.

In the early days of the Internet, you could sign up for access through a service like AOL, Prodigy, or CompuServe, which resembled shopping malls. Each piece of content was carefully selected by editors. Or, you could get direct Internet access, which had enormously more content to read, communities to join, and products to buy, but it also carried spam and other dangers, fooling people into buying worthless penny stocks or giving their bank account numbers to Nigerian scammers. More content and community, because nobody had to ask AOL for permission to be on the Internet. Spam, because even the spammers didn't have to ask permission.

Most of our communications networks work more like AOL than the Internet. Television and cable professionals decide what you see on TV. The cable companies decide what channels to offer. Radio managers choose shows for their stations. And Verizon, Sprint, AT&T and T-Mobile determine which phones to offer and in many cases what applications you are allowed to install on those phones. They want to keep the air clean (according to their standards). You can choose between AT&T and Sprint, between NBC and CBS, and they do compete vigorously, but within a professionally selected range of offerings. Nothing unpredictable, but little participation from citizens and limited innovation from entrepreneurs.

Without the openness of the Internet, we wouldn't be experiencing the tremendous growth of citizen involvement in politics. Without it, we couldn't learn about nearly any subject instantly from Wikipedia – even if the information hasn’t been vetted by gatekeeping Britannica editors. Without it, we couldn't buy all the many hard-to-find products on eBay from around the world – even if they don’t come with corporate guarantees of quality. Without it, millions of people wouldn't be finding love on dating sites – though they occasionally meet sketchy people as well. The market chose the freewheeling Internet model over AOL's controlled "walled garden". Internet access boomed while the managed online services went out of business. Clearly, citizens are willing to be unpredictable and take advantage of open systems. And I believe citizens are able and willing to be their own gatekeepers, which has worked on sites like Craigslist and Digg.

Many of the former gatekeepers are opening up to the idea of opening up, even if begrudgingly. Newspapers are blogging to remain relevant as subscriptions decline. Candidates are competing for supporters on Facebook and MySpace. And CNN is letting citizens write the debate questions. Meanwhile, others are fighting the trend. Many pundits and commentators attack bloggers. Books about the Internet "killing our culture" get widespread attention and praising reviews in the New York Times. The RIAA, according to Rolling Stone, is facing obsolescence because it refused to try to work with the Internet constructively.

So far, the telephone and cable companies are choosing to hold on to old, closed business models. An upcoming auction of new wireless spectrum could follow "open access" principles to create a new wireless network more like the Internet, but Verizon and AT&T so far oppose this. We should give consumers this choice between the current networks and an open one. Net Neutrality is about preserving the ability to choose an open network as new fiber-optic networks replace today's DSL and dial-up modems.

The fresh air of creative citizen participation is starting to blow into Presidential politics through the window CNN opened. And this week, we have an opportunity to open the window in telecommunications as well. Senator Dick Durbin is conducting a series of discussions on OpenLeft.com to make policy by talking to citizens.

The question we ask ourselves when choosing a President is what kind of America we want. The question we must ask ourselves and Senator Durbin is the same - what kind of network do we want? Should we leave it to the professionals to decide what applications we use and what content we see? Or do we want the Internet to keep being open, so anyone can blog or sell products or create the next Amazon or Facebook without permission? Do we want to expand that openness to mobile technology? Or do we want to return to the tight control of the AOL era, or Presidential questions being written by a small panel of Washington elites? I hope Senator Durbin will open the windows. It's awfully stuffy in here.