![]() | ![]() | ![]() |
Evite annoyance #92Sending out Evites where the name of the hosts is something that gives little to no clue as to who is throwing the party, like "Joe, Bill, and Dave" or "Super Dude and the Amazing Princess". It's hard to decide whether to come to your party if I can't figure out who you are! posted on May 1, 2006 11:49 pm (comment) Evite, why art thou so annoying?Email. It has a To: line, a From: line, a Subject:, some other headers, and a message body. Inside the message body is where the information goes that the sender wishes to convey.
Except when that email is sent by Evite. When Evite sends an invitation on behalf of an individual, it deliberately omits the actual details of the event, I presume specifically for the purpose of forcing the recipient to go to the Evite page, where they can be assailed by Evite's advertising. It would be far more useful to both the sender and recipient of the invitation if the invite simply contained the pertinent details. Yet it does not. This may be rational behavior on Evite's part, though it's too bad no real competitor has emerged since then able to offer this most obvious of improvements. Friendster is even worse, actually, when someone leaves a message for you on their service: Friendster then sends you an email saying "You have received a Friendster message from posted on Feb 22, 2006 11:34 pm (1 comment) Hotel alarm clocks and other annoying thingsYou check into a hotel after a long flight. You've been traveling all day and want nothing more than to crawl into bed. The last thing you want is to encounter an inscrutable alarm clock that requires at least six different buttons to set the alarm, and of course the hotel doesn't include the instructions.
Yes, there's the wakeup call, but I've answered the phone and fallen asleep again in the past, so I want the extra alarm. But for some reason some hotels don't think it's important that they select an alarm clock that's easy to operate. The most common IQ test masquerading as alarm clock I've encountered is the Sony CD Dream Machine. At the hotel where I stayed in San Francisco this past week, there was an even worse one, but magically they replaced it with something else during my stay! But this clock took me 10 minutes to figure out how to set the alarm, and then it never went off after all - even though it had gone off the previous day at 6 am when I *didn't* try to set it, it had no obvious indication of whether it was on or off. Runner-up dishonorable mention for user experience of the day goes to Evite. When someone sends me an invite, I get a completely useless email whose only function is to get me to click to the Evite page so they can show me ads. It doesn't put any of the details of the party in the email, so in order to find the Evite later I can't search for the date or location or anything like that, only the first name of the person who sent me the invite (but not their email address, since Evite uses info@evite.com as its From address). And then Evite actually goes down from time to time, making it completely impossible to get any party details whatsoever. It seems like someone should be able to build a better invite system (it's not exactly complicated) and find a better way to pay for it. posted on Apr 22, 2005 12:51 pm (comment) The Evite tipping pointFor most of 2002, I lived in Cupertino, California, a sector of sprawl in Silicon Valley near San Jose, which is to say pretty far from the more exciting centers of the Bay Area like San Francisco or Berkeley. One of my biggest complaints about living there (and in the Valley in general) was that the driving necessary just to go have dinner with friends in Berkeley (about an hour's worth) was prohibitive enough to make it uncommon and require a lot of advance planning.
Despite the distance, we (the four people sharing that house) hosted afternoons of board games, cooking, and music playing every one to two months that were quite well attended. We had the advantage of a large house (the benefit of living in suburbia) that could comfortably fit fifty. Some months the number of people from Berkeley outnumbered the number of people from the Valley itself. One time, six separate cars of people made the pilgrimage down from there. Now, while we are all nice folks, I'm under no illusion that 20 people would regularly drive an hour each way just to see the four of us. Rather, the gatherings themselves possessed a measure of social capital. An individual deciding whether to go would remember that last time there were 40-50 people there, many of whom friends from college who he or she doesn't see frequently. The presence of so many people worth seeing makes it worthwhile to attend. But each person is making the exact same calculation independently. One gathering is valuable because it's well attended, and it's well attended because the last one was valuable. The gatherings have a social inertia all unto themselves. This inertia takes time to build, but sustains itself almost automatically. I recall acquaintances of mine who never came to a gathering until one time, then enjoying themselves and attening regularly afterward. It's possible these people just were always busy until the first attendance, but I believe that they happened to be underestimating the value of the gathering to themselves and therefore not prioritizing attendance as highly as they did afterward. If many people underestimate the value of a gathering, then it becomes self-fulfilling since attendance ends up being low. There are a few ways to combat this perception problem. One is to be a very charismatic person who many people want to attend. Then, there isn't an estimation error because going just to see the host is worthwhile in itself, and it doesn't matter as much what kind of prediction people make to themselves about the other guests. Attractive and/or personable women especially benefit from this technique, because everyone wants to be around them. Similarly, having a few hosts (as our gatherings in Cupertino did) helps to bootstrap the attendee count early on. Evite provides another method. With Evite, potential guests can see who else is attending and what they write. Therefore, if I'm considering going to a party hosted by someone I don't know that well and therefore wouldn't go just for him or her, I can see if the rest of the attendee list looks promising. There's not a lot one can see on that list, mainly the first names of the respondents and their comments. But that's enough to see if it looks like a lot of women will be there, for example, which has definitely swayed my decisionmaking from time to time. The "+1 guest" label often means the person is attached, but sometimes there is more information given. Alternately, as with the Cupertino gatherings, guests look for whom they know on the list and are more likely to show up if there is a critical mass of friends and acquaintances. With Evites, we end up with a "tipping point." Once there are enough friends or cute sounding girls, more people will decide to go, further growing the list of attendees and creating a snowball effect. If few people respond initially, many others may bide their time and remain undecided until later. Those people may not be aware that their actions affect others, but they do. Just like trying to be "fashionably late" and arrive around the average point, many people want to RSVP on the Evite around the middle of the pack. It would be fascinating to get a look at some Evite usage data to actually establish these tipping points. Is there a certain number or percentage of attendees that leads to a "tip"? Does the presence of clearly female names make a difference? Numbers of additional people being brought by the respondents (like the "+1 guest" labels mentioned earlier)? Does it matter what people write in their comments? What about the people who aren't going - does it make a difference if they just mark themselves as not coming, versus adding a note like, "Wow, that sounds so fun! Too bad I'm out of town at a wedding that weekend"? How does this vary over the different types of events Evite distinguishes? As for me, I am trying to resurrect the board game gatherings now that I know enough people to make it possible. But I ended up making a tactical error by using Evite; I had a good sized core group of people who really wanted to come, and the time I picked worked for those I talked to, but it turns out most of the rest of the core group are out of town. There are plenty of people in town, but most are from the class whose decision also depends on the other attendees - meaning they are waiting to see who responds first. Ultimately, those who do attend will enjoy themselves and the social capital of these gatherings will grow over time. Alternatively, there's always the phantom woman stratagem. posted on Jun 20, 2004 10:02 pm (1 comment) | Blog ArchivesMost Popular Tags |
![]() | ![]() | ![]() |
All text and images on this site are licensed under a Creative Commons license. | ![]() |